Pace

Support

We’re here to help with reading practice, subscriptions and your data.

Contact us

Tell us your device, iOS version and what happened.

Manage or cancel your subscription

Open Pace and go to Settings.
Tap Manage Subscription.
Choose a different plan, or tap Cancel Subscription.

You can also open the Settings app, tap your name, then Subscriptions. To avoid being charged for the next period, cancel at least 24 hours before it begins.

Restore a purchase

On a new or reset device, sign in with the same Apple Account, open Pace and tap Restore Purchases on the plan screen, or go to Settings › Restore Purchases.

Reset your progress

Settings › Reset all progress removes your baseline, reading history, Skill Lab history, milestones, recalls and reminder plan from this device. It does not cancel your subscription.

Reminders don’t arrive

Check that notifications for Pace are allowed in the Settings app. Pace skips reminders on days you’ve finished your plan and for the rest of a week once you’ve met your weekly goal.

Requirements

iPhone or iPad with iOS 17 or later. Reading practice works offline; subscriptions need an internet connection to start or restore.

Privacy

Your reading data stays on your device. Read the privacy policy.